Last updated: 23 July 2026
Pharmacy Weight Loss Newbury | GPhC No. 9012511 | Last Updated: July 2026
Pharmacy Weight Loss Newbury is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.
We are Pharmacy Weight Loss Newbury, a GPhC registered online pharmacy (GPhC No. 9012511) serving patients in Newbury and across the UK. As a data controller, we are responsible for the personal information you provide to us when using our services.
We collect the following categories of personal data when you use our services:
Personal Information: Full name, date of birth, home address, email address, and telephone number.
Health Information: Medical history, current medications, weight, BMI, lifestyle information, and any other health details required to safely provide weight loss treatment.
Payment Information: Payment card details processed securely through our payment provider. We do not store full card details on our systems.
Technical Information: IP address, browser type, device information, and website usage data collected when you visit our website.
We use your personal and health data for the following purposes:
Providing Healthcare Services: To assess your suitability for weight loss treatments, dispense medications safely, and manage your ongoing care. Prescriptions are reviewed and approved by our registered pharmacist before any medication is dispensed, with delivery completed within 1 working day of approval.
Communication: To respond to your enquiries, send order updates, appointment reminders, and important safety information regarding your treatment.
Legal Compliance: To fulfil our legal and regulatory obligations as a GPhC registered pharmacy, including maintaining accurate patient records as required by pharmacy law.
Service Improvement: To analyse how our website and services are used so we can improve the patient experience.
The legal bases we rely on include: performance of a contract, compliance with a legal obligation, protection of vital interests, and for health data specifically, the provision of healthcare and medical treatment.
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit our site.
Essential Cookies: Required for the website to function correctly, including secure login and session management.
Analytics Cookies: Help us understand how visitors use our site so we can make improvements. These are only set with your consent.
Marketing Cookies: Used to show you relevant content and promotions. These are only set with your consent.
You can manage your cookie preferences at any time through your browser settings or our cookie consent tool when you first visit the site.
We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:
Healthcare Partners: With GPs, specialist clinicians, or other healthcare professionals when necessary for your safe treatment and continuity of care.
Service Providers: With trusted third-party providers who support our operations, such as our payment processor, IT systems provider, and delivery partner. All third parties are bound by strict data processing agreements.
Legal Requirements: Where we are required to disclose information by law, regulatory bodies such as the GPhC, or law enforcement agencies.
Any data shared with third parties is handled in accordance with UK GDPR requirements.
We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. Financial records are kept for 6 years in accordance with HMRC requirements. After the applicable retention period, your data is securely deleted or anonymised.
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted using SSL encryption, and access to patient records is restricted to authorised staff only.
If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how we handle your information, please contact us. We aim to respond to all data-related enquiries within 48 hours.
Email: info@pharmacyweightloss.co.uk
Telephone: (+44) 116 4646009
If you are unhappy with how we have handled your data, you have the right to raise a concern with the relevant supervisory authority responsible for data protection in the UK.